Loyalty Rewards Programs and your mobile app
For businesses with repeat customers (for example coffee shops, martial arts schools, pet services, spas, salons, barbers, hairdressers), it is estimated that 80% of business comes from existing customers. How do you keep your customers engaged so they return often? How do you boost your brand, develop customer loyalty and prevent your competition from taking your customers? Ultimately your customer service and professionalism are your main selling points, but here is another intentional way of increasing customer loyalty.
Consider implementing a Loyalty Rewards Program, easily accessible on your free mobile app downloadable from the App Store or Play Store.